personalized

Delivery Terms

Terms of Sale

Full payment, including shipping and handling fees if applicable, is required to complete an order. No work will proceed until full payment is received. No refunds will be given for orders that have been received by prepress department.

Refund Policy

All sales are final, unless otherwise noted. After an order has been sent to prepress department, the customer is responsible for paying the entire amount of that order, unless otherwise noted.

File Requirements

All images, after being enlarged or reduced for reproduction, will crop approximately 1/16" to 1/8" to allow for bleed. We cannot process orders that do not meet the minimum requirements.

Turnaround Times

We start counting the turnaround time when you send your order to press. Orders sent to press after 3pm Central Standard Time will begin counting turnaround time the next business day. Allow additional business days for delivery based on the shipping method you selected. Business days are Monday through Friday. Holidays, Saturdays and Sundays do not count when calculating turnaround.

Complaints

All complaints must be registered with in 24 hours of receipt of job. Should the job contain manufacturing errors and/or defects, we would rerun the job at no charge. We maintain the right to judge what a manufacturing.

Proofs

You are 100% responsible for the accuracy of your layouts. Please proofread all layouts carefully. As postal regulations are subject to change, you are also 100% responsible for complying with current mailing restrictions for postcard backside layouts. Check with your local Post Office. The accuracy of each color reproduction is guaranteed to be within 85-90% of the original image you submitted. We accept no responsibility for color variations between submitted images and the actual artwork or product they represent.

Sales Tax

All Iowa orders are subject to sales tax. If customer is tax exempt, exemption certificate must be sent or faxed to us with the first job.

Indemnification

The customer will indemnify and hold harmless the printer, Colorfx, from any and all loss, cost expense, and damages on any and all manner of claims, demands, actions and proceeding that may be instituted against the printer on the grounds alleging that said printing violates any copyright or any proprietary right of any person.

You certify that you own the rights to use the image(s) being reproduced on your order.

Delivery

Quoted turnaround times start when we verify your order, not from when the order is first submitted. Turnaround times vary and are not guaranteed. Our expected delivery date is not guaranteed. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc.

Colorfx assumes no responsibility for delays caused by delivery carriers or any damages resulting from the failure to receive a job on time. Our expected delivery date is not guaranteed. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc.